© 2019 by TDB Communications, Inc.

TDB provides Freedom of Information Act (FOIA) and Privacy Act (PA) backlog

processing support services to the Federal Government, including the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), and Customs and Border Protection (CBP).

TDB has processed over 100,000 FOIA/PA cases with first-review AQLs above 98%. We regularly handle Protected Health Information (PHI) and Personally Identifiable

Information (PII).

Experienced FOIA Analysts (Attorneys)

Proven Best Practices for Backlog Reduction

Case Reviewer/Approver Training

Complete Case Lifecycle Management

CAPABILITIES STATEMENT

TDB FOIA/PA Capabilities And Expertise

RELATED SUCCESS STORIES

USCIS, CBP

Fixed Price Backlog Elimination

Department of Homeland Security
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We have extensive experience with government records systems and secure information handling protocols. Our experienced records management team, security-cleared analysts and encrypted online case review system enables us to handle large volumes of reviews very effciently, at best-in-class AQLs.

On-site and O-site Records Processing

Document Scanning, OCR, and Data Extraction

Secure Facilities

Secure Protected Health Information (PHI) and Personally Identifiable Information (PII) Handling

Automated Workflows

Real-time Monitoring Dashboards

Our proven training programs prepare our case reviewers to effciently redact your

records as required by FOIA legislation and relevant case law.

Customized Training Programs

80 Hours Initial Reviewer Training

Continuous Quality & Productivity Improvements

Senior FOIA Analyst Quality Control

Every FOIA request is different, and each response must be customized to the specifics of the situation. Our experienced analysts utilize best-practices language and data-driven templates to communicate clearly with the requester and enable fast case resolution.

Response Authoring

Printing and Mailing