TDB provides Freedom of Information Act (FOIA) and Privacy Act (PA) backlog
processing support services to the Federal Government, including the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), and Customs and Border Protection (CBP).
TDB has processed over 100,000 FOIA/PA cases with first-review AQLs above 98%. We regularly handle Protected Health Information (PHI) and Personally Identifiable
Information (PII).
Experienced FOIA Analysts (Attorneys)
Proven Best Practices for Backlog Reduction
Case Reviewer/Approver Training
Complete Case Lifecycle Management
CAPABILITIES STATEMENT
TDB FOIA/PA Capabilities And Expertise
RELATED SUCCESS STORIES
USCIS, CBP
Fixed Price Backlog Elimination
Department of Homeland Security
We have extensive experience with government records systems and secure information handling protocols. Our experienced records management team, security-cleared analysts and encrypted online case review system enables us to handle large volumes of reviews very effciently, at best-in-class AQLs.
On-site and O-site Records Processing
Document Scanning, OCR, and Data Extraction
Secure Facilities
Secure Protected Health Information (PHI) and Personally Identifiable Information (PII) Handling
Automated Workflows
Real-time Monitoring Dashboards
Our proven training programs prepare our case reviewers to effciently redact your
records as required by FOIA legislation and relevant case law.
Customized Training Programs
80 Hours Initial Reviewer Training
Continuous Quality & Productivity Improvements
Senior FOIA Analyst Quality Control
Every FOIA request is different, and each response must be customized to the specifics of the situation. Our experienced analysts utilize best-practices language and data-driven templates to communicate clearly with the requester and enable fast case resolution.
Response Authoring
Printing and Mailing