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SERVICE AREA EXPERTISE

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General Program Support

TEMPORARY & ADMINISTRATIVE

As one of the top 5 most utilized government contractors for GSA Schedule 736 Temporary and Administrative Staffing (TAPS), TDB provides a wide variety of temporary services to federal agencies each year. Whatever your agency’s personnel needs, we can meet them with over 225 different labor categories under our 736 Schedule.

TDB has successfully placed thousands of temporary support personnel at federal worksites—all of them clearing federal background investigations. We identify and train high-quality administrative and clerical personnel for both short and long term

government projects. Contact us with your staffing needs today.

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RELATED SUCCESS STORIES

Department of the Interior
National Business Center and Aviation Management
IT, Finance, Business Analysis
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General Services Administration
Region 6 Financial and Payroll Services
Benefits Administration
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CALL CENTERS

No matter your project size, TDB offers creative call center management, technology, customer service, data analysis, and performance-based solutions to your inbound and outbound call center needs. Whether you need a 2-person help desk at your office or a 2,000-person customer service staff housed at offsite facilities, our knowledgeable team will handle staffing and operation of your call center project from start to finish.

The latest call center systems, telephone, and internet chat technology

Training tailored to your service needs

Customized quality control plans to track quality individually and collectively

Metrics reporting to track program productivity and service levels

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RELATED SUCCESS STORIES

Department of Veterans Affairs
Veterans Healthcare Administration
Eligibility Reviews, Appt Scheduling, Outbound Reminders
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PROFESSIONAL & TECHNICAL

From IT to facilities management and security services, TDB can tailor staffing and solutions for your unique needs and agency systems.

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RELATED SUCCESS STORIES

Department of Veterans Affairs
Veterans Healthcare Administration
eLearning for Desk Procedures

Data Warehousing

Business Intelligence Systems & Analytics

Dispatch & Switchboard Operations

Logistic & Security Services

Facilities Management

eLearning Training Modules

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State of Louisiana
Army and Air National Guard
Construction and Facilities Management
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