© 2019 by TDB Communications, Inc.

Healthcare Services

OUR HEALTHCARE MISSION

TDB’s healthcare mission is to ensure that our active duty military, veterans, and their families receive high quality healthcare services in a timely fashion.

Our integrated suite of services offers 360° operational support for your care delivery systems, including personnel placement, customer service, and claims processing.

OPERATIONAL SUPPORT

360°

CAPABILITIES STATEMENT

TDB Medical Claims Processing, Coding

Reviews, and Related Services

STAFFING & OPERATIONS MANAGEMENT

We recruit the most qualified healthcare professionals and offer them the opportunity to serve our country improving patient outcomes, operational efficiency, and customer service.

We can fully handle your call center needs. Whether you need a 2-person help desk at your office or a 2,000-person customer service staff housed at TDB’s facilities, our knowledgeable team will handle staffing and operation of your call center project from start to finish.

Call Center Staffing, Training, and Management

Permanent, Interim, and Temporary Positions

Physician, Nurse, and Pharmacist Placement

RELATED SUCCESS STORIES

Department of Veterans Affairs
Veterans Healthcare Administration
Eligibility Reviews, Appt Scheduling, Outbound Reminders

CLAIMS PROCESSING

Our partner Maximus is the largest provider of government-sponsored claims programs in the nation. We have a vast cadre of medical coders, medical assistants and claims processors available to leverage for new and expanding programs.

We specialize in implementing scalable solutions that utilize advanced forecasting models to anticipate volume fluctuations and adjust operational capacity as required. Our broad claims processing experience enables us to offer support for the entire spectrum of federally funded programs.

MISSION OBJECTIVES BRIEF

Preserving Community Care for

our Military Families

CODING REVIEWS

With Maximus, TDB has access to one of the most powerful networks of independent review experts. This on-call network of working experts has performed medical coding independent review for CMS appeals, independent medical billing review for states’ Workers Compensation programs, and medical billing and coding audits for OIG.

Our coding reviews are performed in accordance with the applicable guidance and regulation (ICD-10, CPT, HCPCS) and a thorough review of the documentation  including the billing and coding submission. The medical information is extracted and compared to the submitted diagnoses and procedures. Coding and billing errors and appropriate diagnosis and procedure codes are identified, and applicable Fee schedules are used to validate submitted charges.

ICD-10, CPT, HCPCS Compliance

Deep Experience with CMS-1500, CMS-1450, UB92, HCFA-1500

NCCI Edits